Security Site Supervisor – Retail, Commercial and Educational sector (B3)

  • Position: Full Time, Permanent – Security Site Supervisor
  • Reporting to: Paragon Client Service Manager
  • Location: Toronto Downtown
  • Schedule: Monday to Friday mornings and 12 hours Continental Days and Nights Schedule
  • Hours: 80 to 84 hours biweekly
  • Salary: $20 to $21.50/hr
  • Valid Ontario Security Guard License
  • Physical Demands: excessive walking, standing for 8 to 12 hours, exposed to all weather conditions and extreme temperatures
  • Minimum 1 of Tactical Security Guard experience in educational institutes, Mall, or related field experience is a must
  • 1 Year of Security Supervisor, leadership or combination of equivalent role and education is a must
  • Educational background in Law enforcement, Police Foundations, Security and Investigations, Criminology, or related subjects is considered an asset.
  • Be able to keep an open and objective mind.
  • Must have strong verbal and written communication skills
  • Must demonstrate high attention to detail / observational awareness
  • Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team
Major Responsibilities:
  • Provides leadership, direction, and ongoing coaching and training to on-site security guards directly reporting to the Site Supervisor and Security Manager.
  • Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act.
  • Maintaining communications at all times with fellow Supervisors, Security Guards, Management, Customer Service and Maintenance staff.
  • Be observant and record all discrepancies, deficiencies and safety hazards noted during security patrols and take corrective action either informing the applicable department or handling it personally, whenever possible.
  • Enthusiastically conducts proactive patrols to build relationships with patrons, address policy breeches, and note facility concerns.
  • Ability to de-escalate a crisis situation, provide support and liaise with emergency personnel including police, fire and paramedic resources.
  • Attend and investigate security alarms and emergencies in a timely and professional manner so as not to create panic among the college staff and students.
  • Maintain the peace, safety, and security of all students, college staff and clients on the property
  • Respond to all emergency response needs such as providing first aid, missing persons, etc.
  • Ensure that the property is safe by ensuring all security measures are functioning properly.
  • Monitor CCTV surveillance systems
  • Maintain a detailed memo book and prepare incident reports on all matters dealt with
  • Obtain statements and collect information for Incident
  • Logging in/out of Key, Radio, and pager audits
  • Handle Lost & Found items and inquiries
  • Report any unsafe working conditions in any/all departments
Benefits: Unionized Group benefits includes:
  • Medical Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance.
  • Paid On-site training and additional training according to site requirements.
  • Yearly uniform allowance
  • Paid Sick Days
  • Employee incentive programs
  • Peer recognition programs.
Existing Paragon employess and internal Staff: Please contact the dedicated recruiter on this post. (Refer to below mentioned details)

We are accepting Walk-in Interviews at the below-mentioned address.

Timings: Monday to Friday. 9 am to 4 pm

1210 Sheppard Avenue East – Unit 102

Additional Information:

Please contact Gurpreet Boparai at 416-758-2988 for any further enquiries.

We thank all applicants for their interest; however, only those applicants that are shortlisted will be contacted for an interview.

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